SirenAI Privacy Policy
SirenAI (hereinafter referred to as "we") is well aware of the importance of user privacy and is committed to protecting the security of your personal information. To this end, we have formulated this privacy policy in accordance with relevant laws and regulations to clarify how we collect, use, store and protect your personal information. Before using SirenAI services, please read the following carefully so that you can fully understand and make reasonable choices.
This privacy policy applies to all services and products provided by SirenAI. When you use or enable relevant functions, enjoy services or meet organizational management needs, we will collect necessary information according to business needs. The collection and use of this information is intended to realize service functions, optimize user experience or meet organizational management requirements. Unless required by laws and regulations or necessary to realize business functions, you have the right to choose not to provide certain information without affecting your use of other functions or services. Please note that this privacy policy only applies to services provided by SirenAI and does not cover any third-party services. When using third-party services, it is recommended that you read their privacy policies carefully to ensure that your personal information is properly protected.
1. Collection and Use of Information
In order to provide high-quality services, ensure the safe operation of services, and optimize functional experience, we will collect personal information that you voluntarily provide or authorize to provide during the registration and use of services, as well as personal information generated during the use of services based on the following purposes and methods:
1.1 Registration and Login
When you register and log in to the service to create a SirenAI account, we may ask you to provide basic information such as name and phone number. You can follow the prompts. If you do not provide this information, we may not be able to provide you with services.
1.2 Information Collection During the Use of Services
Personal Information: In order to achieve information transmission and interaction, we will collect information submitted or generated by you as an individual user when using the service. Please ensure that you have clearly informed others of the purpose, scope and method of collecting and using personal information in accordance with legal provisions, and obtain their authorization and consent.
Network Account Information: When using the services we provide, we will collect your user name, avatar, etc. for displaying user information on the SirenAI platform.
Third-party platform information: After your authorization, we will obtain relevant information from the platform you authorized. You need to ensure that you have obtained sufficient, legal and valid authorization from the third-party platform and end users, otherwise you will bear the corresponding legal consequences. If you violate these Terms and use SirenAI Services to cause us losses (including but not limited to legal liability, claims, administrative penalties, attorney fees, litigation costs, assessment costs, etc.), you shall compensate us in full.
1.3 User Feedback
During the use of the Service, you can provide feedback on issues and service experience to help us improve our products and services. We will record your contact information, questions or suggestions, and the content of your communication with us so that we can contact you further and feedback on the progress of the processing.
1.4 Changes in the use of personal information
As the business develops, we may adjust functions and services. When new functions or services are related to existing functions, the personal information collected and used will be directly related to the original processing purpose. For situations unrelated to the original processing purpose, we will inform and obtain your consent through page prompts, interactive processes, agreement confirmation, etc.
1.5 Exceptions to obtaining authorization and consent
According to relevant regulations, situations where your personal information is collected without authorization and consent include but are not limited to national security, public interests, criminal investigation, etc. If we stop operating the service, we will promptly notify you to stop personal information collection activities.
2. How to use cookies and similar technologies
Cookies and similar technologies are commonly used technologies on the Internet to store and retrieve information on your device. When you use SirenAI's services, we may use related technologies to send one or more cookies or anonymous identifiers to your device to collect, identify and store information about your use of products or services. We solemnly promise not to use cookies for any purpose other than as described in this Privacy Policy.
Purpose of use
Improve user experience: Through cookies, you can avoid repeatedly filling in account information and entering search content, simplifying the operation process.
Ensure service security: We use cookies to confirm the security status of your account and troubleshoot abnormal situations such as crashes or delays.
Optimize service efficiency: Cookies help us improve login and response speed and ensure efficient operation of services.
How to manage cookies
You can manage, reject or delete cookies through browser settings. Most browsers provide the option to clear cached data, and you can also choose to reject our cookies.
If you disable cookies, the availability of certain features may be affected, and you may not be able to use some of our services normally or get the best service experience.
3. How to provide information to the outside
3.1 Sharing
We promise not to share your personal information with companies, organizations or individuals outside the company, except in the following cases:
Sharing with explicit consent: We will share your personal/business information with other parties after obtaining your explicit consent.
Sharing under legal circumstances: We may share your personal/business information with external parties in accordance with laws and regulations, or mandatory requirements of administrative and judicial authorities.
Sharing with affiliates: In order for us and affiliates to jointly provide you with services, recommend information that may be of interest to you, identify abnormal situations, and protect the safety of affiliates or other users, your personal information may be shared with our affiliates or their designated service providers.
We will strictly limit the scope of sharing personal information and be bound by the purposes described in this policy. If sensitive personal information is involved or the purpose of personal information changes, we will ask for your authorization again.
Please note that the information you voluntarily share when using the service may involve personal information or even sensitive personal information. Please consider it carefully.
3.2 Entrusted processing
For entrusted processing of personal information, we will sign relevant processing agreements with entrusted partners and supervise their personal information use activities to ensure compliance with legal provisions.
3.3 Transfer
In the event of merger, division, dissolution, bankruptcy, etc., we will transfer personal information to the recipient, and the recipient will continue to comply with this policy and other legal obligations. If the recipient changes the purpose or method of processing personal information, we will ask for your consent again.
3.4 Public Disclosure
We will only publicly disclose your personal information based on your voluntary choice and other separate consent.
4. Storage method of personal information
4.1 Storage location
According to laws and regulations, personal information generated during domestic operations will be stored in the country. At present, we will not transfer your personal information abroad. If transfer is required, we will comply with relevant regulations or obtain your consent.
4.2 Storage period
During your use of our services, we will continue to store your personal information for a period not exceeding the time required to provide the service. After you terminate the use of this service or close the authorization, we will delete or anonymize your personal information unless it is required to be retained by law.
5. How to protect personal information security
5.1 Security measures
We take standard security measures to protect the personal/business information you provide to prevent unauthorized access, public disclosure, use, modification, damage or loss. We use encryption technology, protection mechanisms, access control and other measures to ensure information security, and conduct regular employee training.
5.2 Information Management
We avoid collecting irrelevant information and only retain information necessary to achieve our policy objectives. If the retention period needs to be extended, it will comply with legal provisions.
5.3 Network Security
The Internet is not an absolutely safe environment, so it is recommended to use communication methods to send information with caution. Please properly protect your personal information. If there is a leak, please contact customer service in time. Using complex passwords will help account security.
5.4 This privacy policy only applies to our services or products. After leaving our services, we cannot protect the information you submit on other platforms. Please use external links with caution.
6. Manage your personal information
We attach great importance to the management of personal information, and protect your rights to access, copy, correct, supplement, delete, revoke authorization, cancel your account, complain and report in accordance with the law, so that you can maintain your privacy and information security. Regarding the management of your personal information, you have the following rights:
6.1 Query, correct and delete your personal information
After completing account registration, login, and identity verification, you can view, correct and delete the personal information you submitted to us. For security and identity reasons, some initial registration information may not be modified autonomously. If you need to modify it, please contact us. Some information is configured by the administrator. If you need to modify or delete it, please contact the administrator.
6.2 Management and Revocation of Authorization for Your Information
You can change the scope of your authorization for us to continue to collect personal information or revoke your authorization by deleting information, deactivating device functions, changing application permissions in system settings, etc. In addition, we will provide you with functions such as correction, deletion of personal information, and cancellation of user accounts through manual processing. If you need to use the above functions, please apply to us by contacting customer service, and we will complete verification and processing within 15 working days after receiving the application.
6.3 Complaints and Reports
If you find that your personal information rights have been violated or have a complaint, please contact us through our contact information.
6.4 Account Cancellation
After the account is cancelled, we will stop the service and delete or anonymize your personal information. Your identity will be verified before cancellation. After cancellation, the information will be deleted or anonymized unless required by law or required by the customer.
7. Minor Terms
Our services are mainly for adults or enterprises. Minors (under 18 years of age) are not allowed to create any account or use the official website and its services without the consent of their parents or guardians. If we find that we have collected personal information of minors without obtaining the verifiable consent of the minor’s guardian in advance, we will try our best to delete the relevant information as soon as possible.
8. Modification and Notice of Privacy Policy
8.1 In order to provide you with better services, our official website and related services will be updated and changed from time to time. We will modify this privacy policy in a timely manner, and such modifications will constitute part of this privacy policy and have the same effect as this privacy policy.
After this privacy policy is updated, we will publish the updated version on our official website or related websites. If you continue to use the official website and related services, it is deemed that you agree to accept all the contents of the revised privacy policy.
9. Contact Us
If you have any questions, comments or requests about this privacy policy, please contact us in the following ways:
Email: cartver@abbydabbyenterprises.com
We will respond to your request within 15 working days.